Privacy Policy

Introduction

clarekersley.art is the website of Clare Kersley, an artist and photographer based in England. Clare is registered as a data controller with the Information Commissioner’s Office (registration number ZA352818).

Clare Kersley is committed to respecting the privacy rights of visitors to this Site. This privacy notice explains how the Site collects, stores and uses personal data about you when you visit, buy Products or otherwise provide your personal data. It provides you with details about the types of personal data the Site collects from you, how it uses your personal data and the rights you have to control the use of your personal data. Words used in this privacy notice have the same meaning as is attributed to them in the Clare Kersley Art Terms and Conditions.

What personal information do we collect about you?

When you access and move around clarekersley.art, register an Account with clarekersley.art or purchase a Product from clarekersley.art we may collect some or all of the following personal data about you:

•           a username and password;

•           name, date of birth, age and sex;

•           billing and delivery addresses, email address and phone number(s);

•           Payment Method (typically credit card or debit card) details;

•           User Content;

•           correspondence with and from Clare Kersley;

•           your preferences about receiving communications from Clare Kersley;

•           information about your use of clarekersley.art, and your browsing and online purchasing activities; and details we may ask you to submit to verify your identity.

We may also collect some of this personal data from third parties who have your consent to pass your details to us.

In order to take advantage of some of our Services, you may need to supply us with the personal details of a third party (for example, their name and address if you wish to send them a Product). We will not use this information for anything other than providing the Services for which the information was supplied.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How do we use your personal information?

Your personal data will be collected, processed, stored and used by us, and passed to and processed by affiliated companies and other data processors acting under contract with us.

When you sign up to Clare Kersley Art and agree to our terms and conditions, we need to process certain data that allows Clare Kersley Art:

•           to provide the Clare Kersley Art service to you in accordance with our agreement;

•           to associate your Account, and your Product purchases, with you, and to verify your identity;

•           if you elect to store an encrypted Payment Method with us, to associate that Payment Method with you when you place an order;

•           to tailor aspects of clarekersley.art (including its search function and offers) to you;

•           to process payments you make for Products;

•           to pass your Product order for delivery by third party deliverers engaged by us;

•           to provide customer support and improve your customer experience;

•           to contact you by email and mobile communication (such as text (SMS) and “push” notification) in relation to the products or services you have purchased.

If you’ve told us it’s OK (or unless you’ve asked us not to after a purchase), we would like to contact you to provide information about products or services we think might interest you. If you have also provided your date of birth, we may use this to send you a message on your birthday. You may withdraw this consent at any time.

For legitimate business reasons we may also process your data for customer satisfaction and customer experience improvement purposes, such as by analysing data we hold about you, and combining it with data held by third parties, in order to discern your interests, demography and other factors, and in consequence to offer goods and services that are likely to have the greatest value to you. We would also use this data in connection with the prevention and detection of fraud and other crime.

If you elect to store a Payment Method with us, that Payment Method will not in fact be stored by clarekersley.art itself, but instead it will be stored by a payment service provider under contract with us. The storing payment service provider will be required to comply with the Payment Card Industry Data Security Standard (PCI DSS). Note that, when using a stored Payment Method to make payment for your Clare Kersley Art order, certain techniques will be used to assist in maintaining the security of the details of your stored Payment Method. For example, not all of the payment card number will be visible to you (typically, all except the final four digits will be masked), and you will be required to provide certain information (such as, but not limited to, a CV2 card security number) in order to proceed with using that Payment Method. To remove or change a stored Payment Method, please follow the procedures specified on the Site, or contact our customer services team.

If you are asked to provide a phone number for a Product you are ordering, note that the phone number may be provided to the deliverer of your order – to assist with the delivery process. We may use automatically collect anonymous information about your use of Clare Kersley Art. For example, we may automatically log which parts of Clare Kersley Art you access, which web browser you deploy and the website from which you linked to Clare Kersley Art. You cannot be identified from any of this information. It enables us to compile statistics about the use of Clare Kersley Art, and to help target aspects of Clare Kersley Art and advertising to you more accurately.

Disclosing your personal data

We will not disclose any of your personal data, other than to affiliated companies and data processors (including deliverers and payment service providers) under contract with us. To enable us to provide our service, we share data with the following categories of organisations:

•           Information technology (hardware and software) companies

•           Payment processing companies

•           Manufacturers, wholesalers and retailers

•           Delivery and courier services

•           Fraud prevention companies

•           Advertising and marketing services companies

We will not share your data with any other categories of organisation without your permission unless:

•           we are legally entitled to do so (for example, pursuant to a court order or for the purposes of prevention or detection of crime or fraud);

•           we are in negotiations with a third party for the sale or purchase of any of Clare Kersley Art’s business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

•           Clare Kersley Art, or substantially all of its assets, is acquired by a third party, in which case personal data held by Clare Kersley Art about its customers will be one of the transferred assets; or

•           We wish to enforce or apply our Terms of Use and other agreements to which you are party, or to protect our rights, property, safety, customers, or others.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Marketing preferences

When you sign up, we may ask you if you’d like to receive information about other products and services. The emails and mobile communication (such as text (SMS) and “push” notification). You can change your preferences at anytime on the Account Details page. Alternatively, you can click “Unsubscribe” on any email you receive or reply “STOP” to an SMS.

We may use advertising and marketing services companies to show you products that might interest you while you’re browsing the internet. This is based on either your marketing preferences or your acceptance of cookies on our websites.

When you make a purchase or when we have important information to tell you about your account, you will receive service messages to keep you up to date.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have not logged into your account for 24 months, your personal details and other content will be deleted. We retain other minimal data for tax, anti-fraud and other purposes in accordance with our data retention policy.

Your rights

Under the EU General Data Protection Regulation 2016/679 (GDPR) you have a number of rights you can exercise over your data. Your rights are:

•           The right to receive a copy of your data free of charge (know as a Subject Access Request)

•           The right to receive certain data in an electronic format that can be given to another provider (a portability request)

•           The right to have data corrected if it is inaccurate

•           The right to ask us to stop processing or object to processing under certain circumstances

•           The right to ask us to erase data in certain circumstances

•           The right to withdraw consent at any time when that is the legal basis for our processing

To discuss any of these rights, please contact us by email. Clarekersley.art has designated a Data Protection Officer who can be contacted by email at admin@clarekersley.art.

Additionally, you have the right to lodge a complaint with the Data Protection regulator. In our case, this is the Information Commissioner’s Office in the UK. Details of how to contact them can be found at ICO.org.uk.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Links to third party sites

Our Site may, from time to time, contain links to the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for those websites or their policies.

Security

We believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.

There are things we can all do to help stay safe and secure online:

•           ensure no-one else uses Clare Kersley Art through your Account;

•           log off or exit from your Clare Kersley Art Account when not using it;

•           keep your password or other access information secret;

•           use different passwords for different services you use online

•           ensure you’re using the most up-to-date versions of your software.

Deceptive emails

We will never ask you to confirm the details of your Account or Payment Method by email or mobile communication. If you receive such contact, please do not respond to it.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Updates to this notice

This privacy notice was last updated on 24th January 2024. Please check back regularly to keep informed of changes to this Notice.